# Troubleshooting ## Connection Issues * ✓ Verify API key and config ID * ✓ Check that config exists in dashboard * ✓ Ensure network allows WebSocket connections ## No Audio Output * ✓ Verify text is sent as binary `InteractionInput` with payload type `0` (text), not `1` (audio) * ✓ Confirm you sent `EndInteraction` JSON after the text — the model waits for this signal * ✓ Check output format handling: PCM int16, 24 kHz mono (not 16 kHz — Oris Voice uses 24 kHz; persona video realtime APIs may differ) ## Garbled or Distorted Audio * ✓ Ensure audio is decoded as 24,000 Hz sample rate (not 16,000 Hz) * ✓ Verify little-endian byte order for PCM samples * ✓ Check that you're reading the correct number of bytes per payload (from the payload size header) ## Voice Clone Doesn't Sound Right * ✓ Use 5–15 seconds of clean reference audio (longer is not better) * ✓ WAV format preferred for clone reference * ✓ Avoid reference audio with background noise or music --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.ojin.ai/models/oris-voice/troubleshooting.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.