Support

Need help with the Ojin platform? We're here to assist you with any questions, issues, or feedback you may have.

Contact Us

For support inquiries, please reach out to our team:

Email: [e-mail]

Our support team will respond to your inquiry as soon as possible.

What to Include in Your Support Request

To help us assist you more efficiently, please include the following information when contacting support:

• Description: A clear description of your issue or question

• Model: Which model you're working with (e.g., ojin/oris-presence, ojin/oris-portrait)

• Error Messages: Any error messages or codes you're encountering

• Steps to Reproduce: If applicable, steps to reproduce the issue

• Expected vs Actual Behavior: What you expected to happen vs what actually happened

• Environment: Your development environment details (language, framework, etc.)

Before reaching out, check the Troubleshooting guide.

Additional Resources

• Documentation

• Quickstart Guide

• Build with the Python SDK

• Oris Presence

• Oris Portrait